Privacy Policy

Codycamp takes your privacy and personal information security very seriously. We are committed to providing a safe, secure, and enjoyable shopping experience, while ensuring that your information is used only for legitimate and necessary purposes.

Information We Collect

When you visit or use the Codycamp website and services, we may collect the following information:

  • Personal Information: Name, email address, contact information, shipping address, etc., for order processing, delivery, and after-sales service.
  • Account Information: Account registration and login credentials (if you create an account).
  • Payment Information: For payment processing (such as PayPal); we do not store full credit card information.
  • Browsing Information: IP address, device information, access time, page views, etc., for improving the website experience and optimizing our services.

We only collect the information necessary to complete orders, provide customer service, and optimize the user experience.

Data Use and Protection

Collected information will be used only for the following lawful purposes:

  • Processing orders and payments;
  • Arranging delivery and after-sales service, including returns, refunds, and exchanges;
  • Providing customer support and responding to inquiries;
  • Improving website functionality, interface design, and user experience;
  • Complying with laws, regulations, or government requirements.

Security Measures:

  • Using industry-standard encryption to protect information transmission;
  • Strict access controls on servers and databases;
  • Regular backups and monitoring to prevent data loss, leakage, and unauthorized access.

User Rights

You can manage and control your personal information at any time:

  • Access and Modification: Review, modify, or supplement your personal information;
  • Request for Deletion: Request deletion of your personal information, subject to legal or order processing requirements;
  • Choices about Use of Information: Choose whether to receive promotional information or e-newsletters;
  • Privacy Protection: Request to stop using or sharing your personal data for marketing purposes.

To exercise any of these rights, please contact us through Customer Service. We will process your request within a reasonable timeframe.

Third-Party Services and Information Sharing

We may use third-party service providers to assist with order processing, payment, or logistics (such as PayPal, DHL, FedEx, and UPS).

Third parties only have access to the information they need to complete their services and are subject to strict privacy agreements.

We will not sell or rent your personal information to third parties without your permission, except as required by law or with your authorization.

Website Tracking and Cookies

This website may use cookies or similar technologies to record visitor preferences, language selection, and shopping cart information, and to analyze website traffic and user behavior to optimize functionality and layout.

We do not collect sensitive payment information or disclose personal information.

You can manage or disable cookies in your browser settings, but this may affect some functionality.

Data Retention

Personal information will be retained only for as long as reasonably necessary to fulfill the purpose for which it was collected:

  • Order and payment records will be retained as permitted by law;
  • Data used to optimize the experience will be anonymized;
  • When no longer needed, the data will be securely destroyed or anonymized.

Policy Updates

Codycamp reserves the right to update or modify this Privacy Policy at any time.

  • Updates will be posted on the website and will be effective immediately.
  • Continued use of the website constitutes your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or the use of your personal data, please contact us via the following methods:

Email: codycampofficial@hotmail.com

Codycamp is committed to responding within 24 hours and will assist you in managing your personal information and protecting your privacy rights.